Quantity Due / Qty Ordered Zero On Enter Receipts Form RCVRCERC For All Documents PO RMA IOT ISO

(Doc ID 1448999.1)

Last updated on JUNE 01, 2016

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


Actual Behavior

Receipts form shows  Quantity and Qty Ordered as 0 for all documents

Expected Behavior
On Enter Receipts form the line should not show a quantity 0 but should instead display the quantity available to be received.

Steps
The issue can be reproduced at will with the following steps:

1) Create and Approve Standard PO 
1 line with quantity 100

2) Navigate to Receiving / Receipts  form RCVRCERC
Select Inventory Organization
Search for Document  and click Find

3) Receipts form
In Order Information tab
Line appears with
Quantity = 0
Qty Ordered = 0

4) Output of Receiving Data Collection script / rcv11i script from <Note 402245.1> shows
. MTL_SUPPLY
There is correct supply        

. RCV_TRANSACTIONS_INTERFACE
There are no stuck records

Cause

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