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Work Order Completion failing with APP-FND-01934: ORA-20001: Approval engine for the transaction type oracle.apps.eam.wo.comp.ss has failed with following error: ORA-01403: no data found (Doc ID 1449203.1)

Last updated on NOVEMBER 26, 2019

Applies to:

Oracle Enterprise Asset Management - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to perform Work order (WO) Completion using Maintenance Super User responsibility, the following error occurs.

ERROR
-----------------------
Error Page
Exception Details.

oracle.apps.fnd.framework.OAException: oracle.apps.edr.framework.EresException:
ORA-20002: 3825: Error '-20001 - ORA-20001: APP-FND-01934:
ORA-20001: Approval engine for the transaction type oracle.apps.eam.wo.comp.ss has failed with following error:
ORA-01403: no data found. Change the approval setup and retry. in Package EDR_PSIG_RULE Procedure PSIG_RULE' encountered during execution of Rule function 'EDR_PSIG_RULE.PSIG_RULE' for event 'oracle.apps.eam.wo.comp.ss' with key 'xxxxxx'.
ORA-06512: at "APPS.WF_EVENT", line 3020
ORA-06512: at "APPS.FND_WF_EVENT", line 126
ORA-06512: at "APPS.EDR_ERES_EVENT_PVT", line 1074
ORA-06512: at "APPS.EDR_UTILITIES", line 582
ORA-06512: at line 2



STEPS
-----------------------
1. Create work order.
2. Enter operation and material
3. Issue material to work order
4. Complete Operations
5. Complete Work Order > Error occurs while completing work order.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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