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Work Order Completion failing with APP-FND-01934: ORA-20001: Approval engine for the transaction type oracle.apps.eam.wo.comp.ss has failed with following error: ORA-01403: no data found (Doc ID 1449203.1)

Last updated on NOVEMBER 14, 2018

Applies to:

Oracle Enterprise Asset Management - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to perform Work order (WO) Completion using Maintenance Super User responsibility, the following error occurs.

ERROR
-----------------------
oracle.apps.fnd.framework.OAException:
oracle.apps.edr.framework.EresException: ORA-20002: 3825: Error '-20001 -
ORA-20001: APP-FND-01934: ORA-20001: Approval engine for the
transaction type oracle.apps.eam.wo.comp.ss has failed with following
error: ORA-01403: no data found. Change the approval setup and retry. in
Package EDR_PSIG_RULE Procedure PSIG_RULE' encountered during execution
of Rule function 'EDR_PSIG_RULE.PSIG_RULE' for event
'oracle.apps.eam.wo.comp.ss' with key '11'.
ORA-06512: at "APPS.WF_EVENT", line 2970
ORA-06512: at "APPS.FND_WF_EVENT", line 126
ORA-06512: at "APPS.EDR_ERES_EVENT_PVT", line 1074
ORA-06512: at "APPS.EDR_UTILITIES", line 582
ORA-06512: at line 2



STEPS
-----------------------
1. Create work order.
2. Enter operation and material
3. Issue material to work order
4. Complete Operations
5. Complete Work Order > Error occurs while completing work order.

Cause

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In this Document
Symptoms
Cause
Solution
References


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