Work Order Completion failing with APP-FND-01934: ORA-20001: Approval engine for the transaction type oracle.apps.eam.wo.comp.ss has failed with following error: ORA-01403: no data found
(Doc ID 1449203.1)
Last updated on JUNE 07, 2021
Applies to:Oracle Enterprise Asset Management - Version 12.2 and later
Information in this document applies to any platform.
When attempting to perform Work order (WO) Completion using Maintenance Super User responsibility, the following error occurs.
ORA-20002: 3825: Error '-20001 - ORA-20001: APP-FND-01934:
ORA-20001: Approval engine for the transaction type oracle.apps.eam.wo.comp.ss has failed with following error:
ORA-01403: no data found. Change the approval setup and retry. in Package EDR_PSIG_RULE Procedure PSIG_RULE' encountered during execution of Rule function 'EDR_PSIG_RULE.PSIG_RULE' for event 'oracle.apps.eam.wo.comp.ss' with key 'xxxxxx'.
ORA-06512: at "APPS.WF_EVENT", line 3020
ORA-06512: at "APPS.FND_WF_EVENT", line 126
ORA-06512: at "APPS.EDR_ERES_EVENT_PVT", line 1074
ORA-06512: at "APPS.EDR_UTILITIES", line 582
ORA-06512: at line 2
1. Create work order.
2. Enter operation and material
3. Issue material to work order
4. Complete Operations
5. Complete Work Order > Error occurs while completing work order.
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