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Troubleshooting the E-Business Suite Integration with Oracle Internet Directory (OID) and Oracle Access Manager (OAM) - Part 1 OID (Doc ID 1450231.1)

Last updated on FEBRUARY 14, 2024

Applies to:

Oracle E-Business Suite Technology Stack - Version 11.5.10.2 to 12.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.

Purpose

Troubleshoot the E-Business suite 11.5.10.2 and R12 when using OAM and OID 11.1.5.

Note:

Except the references to CRM HTML Administration for 12.0 and 12.1, everything else in the document should also apply to 12.2 and can be tested in non-critical business instances.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 DIAGNOSING OAM and OID ISSUES
 1:- USER PROVISIONING, AUTHORIZATION and AUTHENTICATION, USER DATA ISSUES (OID)
 2:- OAM CONFIGURATION ISSUES
 WHERE TO START
 DIAGNOSING (OID)
  Verify the OID provisioning Setup
 All checks have completed without error, What next?
References

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