When Using Same Credit Memo To Clear Several Claims An error has occured during Approval of Claim "DED496266" ORA-20001: Invalid argument to ARP_PROCESS_APPLICATION: P_REVERSAL_GL_DATE='NULL'

(Doc ID 1450464.1)

Last updated on JUNE 07, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Trade Management When attempting to approve a claim that has been assigned to credit memo the following error occurs.

ERROR

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An error has occured during Approval of Claim "DED496266" ORA-20001: Invalid argument to ARP_PROCESS_APPLICATION: P_REVERSAL_GL_DATE='NULL' STEPS

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The issue can be reproduced at will with the following steps:

Trade management - Channel Management User

Channel management => CLaim Quick Find: Claim 'OPM21065'

Click on Lines Settlement Method : On Account Credit update request Approval

Claim Closed

Confirm

 

Cause

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