APP-240191 There is no associated credit memo for this transaction type (Doc ID 1450906.1)

Last updated on JULY 26, 2017

Applies to:

Oracle Advanced Collections - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.

Symptoms

Getting the following error when creating a dispute from Advanced Collections:

APP-240191 There is no associated credit memo for this transaction type. Please contact your Receivables Manager.

Cause

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