Shipping-Transportation Outbound Interface Ends with BPEL Error: WSH_OTM_INVALID_TKT

(Doc ID 1451107.1)

Last updated on FEBRUARY 14, 2018

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Shipping Execution Integrations & Conc. Program

When attempting to run the concurrent program 'Shipping-Transportation Outbound Interface' (WSHOOINT) it ends with error. The BPEL Audit trail file shows WSH_OTM_INVALID_TKT

Other Details
1) All runs of the program show they end in error.
2) When running the Shipping-Transportation Carriers Synchronization it does not error but the BPEL Audit trail file still shows WSH_OTM_INVALID_TKT
3) The BPEL console does not show any exception

STEPS
The issue can be reproduced at will with the following steps:
1. OM Super User. Create Sales Order
2. Shipping--Interfaces--Run
3. Run the "Shipping-Transportation Outbound Interface" and it ends in error

BUSINESS IMPACT
The issue has the following business impact: Due to this issue, users cannot interface deliveries from EBS to OTM

Cause

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