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Account Info Is Incorrect Under CRM HTML Administration If Creating Contact From Relationships Tab (Doc ID 1451171.1)

Last updated on MARCH 28, 2019

Applies to:

Oracle Common Applications - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.2 version, CRM User Management Framework

Account Information is incorrect under CRM HTML Administration if creating contact for a new customer from Relationships tab on Contact Center. In addition, the party number displayed in Customer LOV on User Define form is the same with the previous party, and it's hard to indentify which one the new contact.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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