Sourcing Supplier Users Receive "Welcome To Sourcing" Message After Upgrade to Release 12 (Doc ID 1451593.1)

Last updated on AUGUST 29, 2014

Applies to:

Oracle iSupplier Portal - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In Oracle Sourcing, Release 12.1.3, an error message appears when the external supplier user attempts to connect to the Sourcing home page.


Error

Error
Welcome to Sourcing! You have not been set up correctly to access the application. Please use the supplier user registration process to set up a valid user account.


Steps To Reproduce

The issue can be reproduced at will with the following steps:
1. Log in to Oracle Applications as the external supplier user.
2. Select the responsibility Sourcing Supplier.
3. Click on the Sourcing Home Page link. The error appears at this point.

The issue only occurs for external supplier users that existed in the Release 11.5.10 environment prior to upgrading to Release 12.1.3. The issue does not occur for external supplier users that were created after the upgrade to Release 12.1.3.


Business Impact

Due to this issue, the previously-existing supplier users cannot log in to the application to perform their required business tasks.

Cause

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