Record stuck in Receivable Interface: Please Define All Periods In Which Revenue Is To Be Recognized Or Credited. (Doc ID 1451702.1)

Last updated on DECEMBER 02, 2016

Applies to:

Oracle Order Management - Version 11.5.10.2 and later
Information in this document applies to any platform.
***Checked for relevance on 02-Jul-2015***

Symptoms

On : 11.5.10.2 version,

When attempting to run invoice interface an order, the following error occurs. Other orders of the same date process successfully.

ERROR
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Please define all periods in which revenue is to be recognized or credited.
Note that revenue cannot be recognized or credited in closed and close pending periods.

Customer confirmed periods are open.
Review of order receivable interface data shows

gl date - blank
transaction date - blank
ship date - blank
sales order date - 6-April-2012
accounting rule name - blank
accounting rule id - blank

STEPS
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The issue can be reproduced at will with the following steps:
1. Create Order
2. Progress order to close
3. Run Invoice interface

Cause

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