Customer Merge End Dates The Supplier Bank Accounts (Doc ID 1452793.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Trading Community - Version 12.0 to 12.1.3 [Release 12 to 12.1]
Oracle Payables - Version 12.0.0 and later
Oracle Payments - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

When the customer accounts are merged, the merge process randomly end dates the bank accounts associated with the supplier.

The customer merge log file shows that the table IBY_EXTERNAL_PAYERS_ALL is updated during the request processing. The date and time in this log file line corresponds to end date for supplier bank account. The updated supplier bank accounts has no visible relation to merged customer account information and the involved supplier and customer records are different parties.

Changes

 Customer recently upgraded from 11i to release 12.1.3

Cause

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