IEX: Send Dunnings For Delinquent Customers Gives Error For Defaulted Operating Unit (Doc ID 1452895.1)

Last updated on MAY 10, 2016

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In Collections Administrator>Request Submission
Request - IEX: Send Dunning to Delinquent Customers
The Operating Unit field appears to default a value but when you click on NEXT it asks for an Operating Unit so it's not really taking what is in the field. You must go to the LOV and select a value.

Cause

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