Unable To View Pay History Details In Collections Get Error APP-JTF-210604

(Doc ID 1453340.1)

Last updated on FEBRUARY 02, 2018

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.


Responsibility: Collections Agent
Menu: Collections>History>Type=Payments, Details button

The following error appears:

APP-JTF-210604: Program error: Please inform your system administrator or support rep that:

jtf_grid.populate package reports error:

An unexpected error occurred in the jtf_grid.populate

datasource: <IEX_HI_RECEIPT_APPS>

The following information is available:


The error is most likely in the form or the metadata definition. Please check the following alert for the error code.


 upgraded to 12.1.3


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