Unable To View Pay History Details In Collections Get Error APP-JTF-210604 (Doc ID 1453340.1)

Last updated on AUGUST 18, 2016

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Responsibility: Collections Agent
Menu: Collections>History>Type=Payments, Details button

The following error appears:

APP-JTF-210604: Program error: Please inform your system administrator or support rep that:

jtf_grid.populate package reports error:

An unexpected error occurred in the jtf_grid.populate

grid: <IEXHIPAD_RECEIPT_APPS_BALI.APPS_GRID>
datasource: <IEX_HI_RECEIPT_APPS>

The following information is available:

<null>

The error is most likely in the form or the metadata definition. Please check the following alert for the error code.

Changes

 upgraded to 12.1.3

Cause

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