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Contract Entitlements Are Not Downloaded To Mobile Field Service Client (Doc ID 1453501.1)

Last updated on SEPTEMBER 03, 2021

Applies to:

Oracle Mobile Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3

Service Contract entitlements are not downloaded to the Mobile Field Service client. 


STEPS
-----------------------

From Mobile dashboard
Select a service request and click 'show details'.
Selected item link. 
Select contracts tab
Click 'show details'
The  entitlements  section shows no entitlements

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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