Tax Integration Issue: In Vertex O Series - Exemptions Are Not Recognized During OM Sales Order Booking (Doc ID 1454180.1)

Last updated on AUGUST 03, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When booking a Sales Order in OM involving Tax Exemptions and an integration with Vertex O Series, the tax is not calculated correctly.

Steps to Reproduce:


1. Book order in Order Management
2. Review taxes calculated and verify that exemptions are not recognized

Cause

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