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EAM Maintenance Work Order Detail Report - Not Showing Direct Item Information, Prints Zero Quantities (Doc ID 1454195.1)

Last updated on FEBRUARY 10, 2021

Applies to:

Oracle Enterprise Asset Management - Version 12.1.2 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

The EAM Self Service page shows direct item quantities (Req, PO, Received). The work order report from the work order page has place holders for the quantities, but they are all zeros. the report is not accurate


STEPS
-----------------------
1. Maintenance Super User: Work Orders: Inquire on an EAM work order that has direct materials.
2. View the EAM work order page to make sure you can see the PO Quantities.
3. Print the EAM work Order report - the quantities are zero

Cause

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In this Document
Symptoms
Cause
Solution
References


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