Explanation Of Why Certain Inbound Emails Are Not Creating Records In IEM_RT_INTERACTIONS (Doc ID 1454473.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Email Center - Version 12.1.3 and later
Information in this document applies to any platform.

Certain inbound emails do not create records in iem_rt_interactions.

Please explain why this is the case?

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