IEX: Send Dunnings For Delinquent Customers Has An Invalid Organization ID Message When Submitting (Doc ID 1454677.1)

Last updated on FEBRUARY 23, 2015

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.
***Checked for relevance on 20-NOV-2013***

Symptoms

When submitting IEX: Send Dunnings for Delinquent Customers from Collections Administrator, the operating unit defaults automatically, but the error shows in the form as follows, even though the Operating Unit is showing:

Please select a valid Organization Id

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms