ORA-01086: Savepoint 'BEFORE_TRANSACTION' Error In Service Contracts Main Billing

(Doc ID 1454755.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Service Contracts - Version 11.5.10 and later
Information in this document applies to any platform.
***Checked for relevance 14-Jan-14***

Symptoms

 When the concurrent program Service Contracts Main Billing is run the request ends in error and the following messages can be seen in the log file. 

ORACLE error 1086 in FDPSTP

Cause: FDPSTP failed due to ORA-01086: savepoint 'BEFORE_TRANSACTION' never established in this session or is invalid
ORA-06512: at "APPS.OKS_BILLING_PUB", line 2916
ORA-06510: PL/SQL: unhandled user-defined exception
ORA-0651
+---------------------------------------------------------------------------+
Start of log messages from FND_FILE
+---------------------------------------------------------------------------+
OKS_BILLING_PUB.Billing_Main  Starts
OKS_BILLING_PUB.Billing_Main => OKS: Billing Report And Log is set to NO
OKS_ARFEEDER_PUB.Get_REC_FEEDER => OKS: Billing Report And Log is set to NO
Query for Contract id
OKS_BILLING_PUB.Calculate_bill => OKS: Billing Report And Log is set to NO
Time Units Of measure not set for DAY
OKS_BILLING_PUB.Calculate_bill => when g_exception_rollback  raisedUser-Defined Exception

Cause

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