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OEXPRAVA Poor Performance When Using Item Identifier Type Other Than Internal Item Number (Doc ID 1454948.1)

Last updated on APRIL 10, 2018

Applies to:

Oracle Order Management - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Onhand and Availability

ACTUAL BEHAVIOR
---------------
OEXPRAVA poor performance when using Item Identifier Type other than Internal Item Number

Using Item Identifier type other than 'Internal Item Number' takes > 3mins to return after entering item and hit tab

EXPECTED BEHAVIOR
-----------------------
Expect the other Item Identifier Types to return the item quickly.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Order Managagement
2. Select the Pricing and Availability form
3. Enter an Item Identirier Type other than Internal Item Number
4. Takes over 3 minutes to return results

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get the results in a timely manner.

Cause

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In this Document
Symptoms
Cause
Solution
References


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