OEXPRAVA Poor Performance When Using Item Identifier Type Other Than Internal Item Number

(Doc ID 1454948.1)

Last updated on APRIL 10, 2018

Applies to:

Oracle Order Management - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.


On : 12.1.3 version, Onhand and Availability

OEXPRAVA poor performance when using Item Identifier Type other than Internal Item Number

Using Item Identifier type other than 'Internal Item Number' takes > 3mins to return after entering item and hit tab

Expect the other Item Identifier Types to return the item quickly.

The issue can be reproduced at will with the following steps:
1. Login to Order Managagement
2. Select the Pricing and Availability form
3. Enter an Item Identirier Type other than Internal Item Number
4. Takes over 3 minutes to return results

The issue has the following business impact:
Due to this issue, users cannot get the results in a timely manner.


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