Collectors are not assigned for Territories if '%' is used in between condition for the Customer Name Range Matching attribute.
(Doc ID 1455134.1)
Last updated on JULY 01, 2019
Applies to:Oracle Territory Management - Version 12.1.3 and later
Information in this document applies to any platform.
The aim is to assign collectors based on the customer name > for example:
Collector 1 - all customer with name starting with A-M,
Collector 2, get L-Z
Two Collections Territories are created, the matching attribute used is 'Customer Name Range'
Territory 1 has Matching Attribute Customer Name Range Between 'A%' and 'M%'
Territory 2 has Matching Attribute Customer Name Range Between 'L%' and 'Z%'
Collectors are not assigned after running:
1. Synchronize Territory Assignment Rules (STAR) Program
2. IEX Territory Assignment
Refer to <Note: 471005.1> for Steps on Creating a Simple Territory In Release 1.
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