External Learning Functionality is not working with approval (Internal Learner wants to have External Training) (Doc ID 1455266.1)

Last updated on MAY 17, 2023

Applies to:

Symptoms

On : 12.1.3 version, Enrollment Admin

ACTUAL BEHAVIOR
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Login as Learner Manager
Create External Learning / Submit it
External Learning is submitted, but no notification sent to approver, also its not saved on the database

EXPECTED BEHAVIOR
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Expect the Notification sent to approver.

STEPS
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The The issue can be reproduced at will in the customer instance with the following steps:
1.Learner Manager create External Learning : Test for Oracle SR; Completion Date 31-5-2010
2.Submit
3.Responsibility Manager SS
4.All Action Awaiting your Attention
5.Update -> External Learning Effective Date Option (Notice that the effective date 10-5-2010)
6.Continue -> nothing happens
7.Then click Back -> Notice the effective date changed to (As of Approval Date)
8.Click on Update Again
9.Warning message : Unsaved changes exist. Do you want to recover these changes , or revert to the previously saved state ?
10.Then Click on Continue (Nothing Happens)
11.Then click Back
12.Click Revert Nothing Happens

Changes

Cause

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