My Oracle Support Banner

Value For The Flexfield Segment State Does Not Exist In The Value Set HZ_US_STATES - IStore (Doc ID 1455317.1)

Last updated on FEBRUARY 05, 2018

Applies to:

Oracle iStore - Version 12.0 and later
Oracle Receivables - Version 12 and later
Oracle Trading Community - Version 12.0 and later
Information in this document applies to any platform.

Goal

During the creation of new address from iStore, when user enters the state in lower case, iStore creates the address and allows the user to checkout. However, in the customer master, when the same address/account site is queried we see the below error:
Value Fl for the flexfield segment State does not exist in the value set HZ_US_STATES.
In the example, user entered 'Fl' for state Florida. Which should Ideally be FL.
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.