Depot Repair Print Estimate Report Error: "Not able to retrieve a default template. Please make sure a default template is selected for this concurrent program under System Administration"
Last updated on SEPTEMBER 06, 2016
Applies to:
Oracle Depot Repair - Version 12.1.3 and laterInformation in this document applies to any platform.
CSDREPLN.fmb
Symptoms
On : 12.1.3 version, Depot Setup
When attempting to print estimate report from repair order form using Menu > Tools > Print Estimate, the following error occurs.
Depot Repair Print Estimate Report Not working
Error
Not able to retrieve a default template. Please make sure a default template is selected for this concurrent program under System Administration. If you are using a custom concurrent program, please also specify the concurrent program short name for 'CSD: Custom Estimate Report Concurrent Name'
Steps to Reproduce
The issue can be reproduced at will with the following steps:
- Responsibility: Oracle Depot Repair Manager
- Navigation: Repair Order > Query a Repair Order with Repair Estimate
- Menu > Tools > Print Estimate
- Error appears
Cause
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