My Oracle Support Banner

Receipt Workbench Issue: When the Receipt Previously Applied to an Invoice is Reversed and Simultaneously Another Receipt is Applied to the Invoice, Data Corruption Occurs in Payment Schedules (Doc ID 1455603.1)

Last updated on DECEMBER 13, 2017

Applies to:

Oracle Receivables - Version 11.5.10.0 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
*** Checked for Relevance on 12-Dec-2013 ***

Symptoms

Invoice has corrupted data in payment schedule balances when you reverse a receipt previously applied to an invoice and then apply another receipt to the invoice.
 
Responsibility:  Receivables Manager
Navigation:  Receipts > Receipts

Create Receipt#1 and apply to Invoice X.

Then the following happens simultaneously:
User A: Reverse Receipt#1.
User B: Create Receipt#2 and apply to Invoice X.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed File(s)
 3. Recommended Patch(es)
 4. Solution Steps
 Still Have Questions?
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.