Receipts Application Form (ARXRWMAI) Hangs When Trying To Save Apply (Doc ID 1456647.1)

Last updated on APRIL 18, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Performance issue applying receipts to invoices.  The form hangs when clicking save.

Responsibility:  Receivables Manager
Navigation:  Receipts > Receipts Summary > Click find
Enter customer number on the customer number field (12ZGRO000014) > click find button
Customer receipts will appear,
Find an unapplied receipt > click the Search and Apply button
Click apply > All invoices will be applied
Click save button . System hangs

The SQL that seems to hang is as follows:

Elapsed time for this is 291.63 seconds as per sorted tkprof.

Cause

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