Last updated on APRIL 18, 2017
Applies to:Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.
Performance issue applying receipts to invoices. The form hangs when clicking save.
Responsibility: Receivables Manager
Navigation: Receipts > Receipts Summary > Click find
Enter customer number on the customer number field (12ZGRO000014) > click find button
Customer receipts will appear,
Find an unapplied receipt > click the Search and Apply button
Click apply > All invoices will be applied
Click save button . System hangs
The SQL that seems to hang is as follows:
Elapsed time for this is 291.63 seconds as per sorted tkprof.
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