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How To Display Special Characters In Customer Contact Phone Number In AR. (Doc ID 1456737.1)

Last updated on MAY 24, 2019

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.


In customer account level, enter phone number with special characters (e.g. hypen, blanket, etc) and save the input via “Communication” tab.
Retrieve the customer account communication information and the phone number showed in the summary table missed those special characters.

How to display special characters in customer contact phone number in AR?


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