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Second Credit Card Chargeback To The Same Receipt Fails With No Data Found (Doc ID 1456816.1)

Last updated on JULY 10, 2020

Applies to:

Oracle Receivables - Version 12.1.1 and later
Information in this document applies to any platform.


Attempting to create a second chargeback on the same receipt and receive the following error:

ORA-01403:  No Data Found

Responsibility:  Receivables Manager
Navigation:  Receipts > Receipts
Create a Credit Card Receipt
Apply Some of the Amount to an invoice
Remit the Receipt by Automatic Remittance
Create a CC Chargeback for amount = (unapplied amount /2). Save.
Create another CC Charge back for the remaining amount.
Click on Save. Error is thrown and the CC Chargeback does not get saved.




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In this Document
 1. Bug Summary
 2. Fixed File(s)
 3. Recommended Patch(es)
 4. Solution Steps

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