Second Credit Card Chargeback To The Same Receipt Fails With No Data Found
(Doc ID 1456816.1)
Last updated on JULY 10, 2020
Oracle Receivables - Version 12.1.1 and later Information in this document applies to any platform.
Attempting to create a second chargeback on the same receipt and receive the following error:
ORA-01403: No Data Found
Responsibility: Receivables Manager Navigation: Receipts > Receipts Create a Credit Card Receipt Apply Some of the Amount to an invoice Remit the Receipt by Automatic Remittance Create a CC Chargeback for amount = (unapplied amount /2). Save. Create another CC Charge back for the remaining amount. Click on Save. Error is thrown and the CC Chargeback does not get saved.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!