SECOND CREDIT CARD CHARGEBACK TO THE SAME RECEIPT FAILS WITH NO DATA FOUND

(Doc ID 1456816.1)

Last updated on MAY 09, 2012

Applies to:

Oracle Receivables - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

Attempting to create a second chargeback on the same receipt and receive the following error:

ORA-01403:  No Data Found

Responsibility:  Receivables Manager
Navigation:  Receipts > Receipts
Create a Credit Card Receipt
Apply Some of the Amount to an invoice
Remit the Receipt by Automatic Remittance
Create a CC Chargeback for amount = (unapplied amount /2). Save.
Create another CC Charge back for the remaining amount.
Click on Save. Error is thrown and the CC Chargeback does not get saved.

Cause

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