Second Credit Card Chargeback To The Same Receipt Fails With No Data Found
Last updated on FEBRUARY 15, 2018
Applies to:Oracle Receivables - Version 12.1.1 and later
Information in this document applies to any platform.
Attempting to create a second chargeback on the same receipt and receive the following error:
ORA-01403: No Data Found
Responsibility: Receivables Manager
Navigation: Receipts > Receipts
Create a Credit Card Receipt
Apply Some of the Amount to an invoice
Remit the Receipt by Automatic Remittance
Create a CC Chargeback for amount = (unapplied amount /2). Save.
Create another CC Charge back for the remaining amount.
Click on Save. Error is thrown and the CC Chargeback does not get saved.
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