You have insufficient privileges for the current operation Error when clicking on "Contract Details" eMail Link

(Doc ID 1457325.1)

Last updated on MARCH 01, 2018

Applies to:

Oracle Service Contracts - Version 11.5.9 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 30-Oct-2013***

Symptoms

Find that on R12.1.X Service Contracts, clicking on the Contract Detail link to view the contract from the Notification (Renewal) fails with error does not open the Oracle Login Page as expected:


Error:
You have insufficient privileges for the current operation. Please contact your System Administrator.



Steps to Reproduce:
1. Service Contracts Super User (R)
2. (N) Create a Service Contract that requires an Approval for Renewal- Run the date assembler to create the renewal and monitor the notification.

 

Cause

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