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"Invalid payment instrument assignment" During Automatic Receipts For Customers With Multiple Bill To Addresses (Doc ID 1458832.1)

Last updated on FEBRUARY 01, 2022

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.


When attempting to approve an Automatic Receipt batch, the following error occurs:


Receipt creation failed.
1.Authorization of credit card transaction failed.
2.INVALID_INSTRUMENT_ASSIGNMENT: Invalid payment instrument assignment.
3.Authorization of credit card transaction failed. 4.

It seems that the problem occurs only for customers with multiple bill to addresses the following error occurs.

The issue can be reproduced at will with the following steps:

1. Respo: Receivables Superuser
2. Path: Receipts / Batches
3. Batch Type: Automatic / Receipt Class Automatic /w Clear /Remittance / Receipt method Direct Debit
4. Start creation
5. Approve the receipt batch => Errror messages


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