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Service Charges Change in Inventory Org/SubInventory List Of Values (LOVs) (Doc ID 1458955.1)

Last updated on DECEMBER 09, 2020

Applies to:

Oracle Teleservice - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
***Checked for relevance on 03-Nov-2014***

Goal

(R) Service
(N) Service Requests > Create Service Request

In Charges tab > Order Details subtab:
When creating Charges lines, the Inventory Org or Subinventory field only displayed Asset Subinventories.

Users needed the ability to ship from non-asset subinventories as well (i.e. When moving defective material back and forth from sites).

Solution

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In this Document
Goal
Solution
References


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