Sales Orders remain in "Booked" status instead Of "Closed" though all the lines are closed.
(Doc ID 1459105.1)
Last updated on AUGUST 30, 2021
Applies to:
Oracle Order Management - Version 11.5.10.2 and laterInformation in this document applies to any platform.
***Checked for relevance on 28-Oct-2013***
Symptoms
Find the Orders are stuck at Booked status , though the related lines are either Closed or Cancelled.
EXPECTED BEHAVIOR
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Expect the Header to Close when the Lines are closed.
STEPS
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The issue is not reproducible at will but has been noticed for some Orders
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |