Sales Orders remain in "Booked" status instead Of "Closed" though all the lines are closed.
(Doc ID 1459105.1)
Last updated on JANUARY 30, 2022
Applies to:
Oracle Order Management - Version 11.5.10.2 and laterInformation in this document applies to any platform.
Symptoms
Find the Orders are stuck at Booked status , though the related lines are either Closed or Cancelled.
EXPECTED BEHAVIOR
-----------------------
Expect the Header to Close when the Lines are closed.
STEPS
-----------------------
The issue is not reproducible at will but has been noticed for some Orders
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |
References |