My Oracle Support Banner

ORA-01403: No Data Found- On Mass Release/complete From Maintenance Workbench (Doc ID 1459242.1)

Last updated on AUGUST 09, 2021

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, PM

The Mass Release and Mass Complete Functionality are not working due to the following error.
 
ERROR
-----------------------
ORA-01403: no data found
FRM-40735: WHEN-BUTTON-PRESSED trigger raised unhandled exception ORA-06502.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Enterprise Asset Management
2. Navigation: Work Order Planning -> Maintenance Workbench
3. Select Released Status
4. Click Launch -> Assets with work Orders -> Click on Mass Complete button
5. Error is displayed

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.