Unable To Create Instance With Backdated Install Date ( Install Date earlier than Creation Date ) (Doc ID 1459314.1)

Last updated on FEBRUARY 21, 2019

Applies to:

Symptoms

When attempting to manually create an Item Instance with Install Date earlier than Creation Date

the following error occurs.

ERROR
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The Instance Party Account id &IP_ACCOUNT_ID, provided does not exists in the Installed Base Party Accounts table% (ACTIVE_START_DATE=2012/MAY/01)


STEPS
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The issue can be reproduced at will with the following steps:

1. Installed Base Agent User >> Item Instance >> Item Instances >> Click on the 'Create button

2. Entered the following data to manually create an Instance

For example: Enter a valid value to the following field
Item
Serial
Party Number
Account Number
Site Number
Install Date - 2012/May/01 21:12:18
Creation Date - 2012/May/08 21:12:18
Any Flexfield value desired

3. Click on the 'Apply' button and Receive error message

Changes

Cause

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