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Error INV-ROW NOT FOUND When Using Mass Close Functionality (Doc ID 1459476.1)

Last updated on MARCH 05, 2021

Applies to:

Oracle Enterprise Asset Management - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to close EAM Work Order either via the Close EAM WorkOrders concurrent or Maintenance Workbench, the following error occurs.

ERROR

INV-ROW NOT FOUND
+---------------------------------------------------------------------------+
Start of log messages from FND_FILE
+---------------------------------------------------------------------------+
WIP DISCRETE JOB CLOSE
GROUP ID
Number of jobs failed because release date before close date : 0
Number of jobs failed due to Pending Clocks : 0
Cancelling Move Orders if any exists
return status S
Pending Txns Check
Number of jobs failed due to Pending txns : 0
Inside Procedure Close Date
Number of failed jobs because of past close date : 0
Delivery Quantity Check
Number of jobs failed in Delivered Quantity : 0
lot validate
delete Existing reservations
Exception has occured


STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Enterprise Asset Management
2. Navigation: Work Order Planning --> Maintenance Workbench
3. Enter Search criteria --> Launch --> Tools Menu --> Mass Close

Cause

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In this Document
Symptoms
Cause
Solution
References


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