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Debrief: Task Update Business Event Fires Multiple Times When Debrief Assignment Status Is Updated (Doc ID 1459539.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Oracle Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When updating the task assignment status in the Debrief form the event oracle.apps.jtf.cac.task.updateTask is raised for the debrief header and each debrief line.

The  expected behavior is the event will be raised only once.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create task, and debrief.
2. Create 2 debrief lines.
3. Update task assignment status.
    Not that the Event is raised multiple times.

Cause

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In this Document
Symptoms
Cause
Solution
References


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