Unable To Recall The Closed Status Bills Receivables As Unpaid (Doc ID 1459798.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Receivables - Version 12.0.6 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

Attempting to make a Bills Receivable Unpaid and receive the following error:

This action has been blocked to avoid inaccurate accounting entries. Please contact Oracle Support Services.
 
The issue is only when the receipt created by Bills Receivable is cleared with a different exchange rate.
 
Responsibility:  Receivables Manager
Navigation:  Transactions > Transactions > Create a transaction in non-functional currency
Navigation:  Bills Receivable > Transactions > Transactions > Create a BR in the same currency and apply the invoice created
Remit the BR
Once the receipt is created, change the exchange rate
Clear the receipt
Maturity and risk eliminate the BR
Once closed restore risk of the BR
Now Try to make it as unpaid and receive the error

Cause

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