Service Request > Tasks tab: Need to Access HTML Debrief Page
(Doc ID 1459926.1)
Last updated on DECEMBER 03, 2019
Applies to:Oracle Teleservice - Version 12.1.2 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
Created a custom responsibility with a custom menu.
When navigating to Service Request form > Tasks tab and clicking on the "Debrief" button, get the following message:
"Function not available to this responsibility.
Change responsibilities or contact your System Administrator".
What is the function that allows access to the HTML Debrief page?
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