Can't Find Some Salespersons in the LOV of profile 'OM: Default Salesrep' (Doc ID 1460149.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 22-OCT-2013***

Symptoms


ACTUAL BEHAVIOR  
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When searching for a Sales Person on the Quick Sales Order form, need to default each user name with the name as Sales Rep., so need to assign each user name with the full name by setting Profile Option,  'OM: Default Salesrep'. Not all of Sales Persons display in the List of Values (LOV) for the Profile Option.


EXPECTED BEHAVIOR
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Expect to see all of the Sales Persons in the Profile Option LOV.

STEPS
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The issue can be reproduced at will with the following steps:
1. System Administrator
2. Setup > Profiles

Cause

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