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Sales Credits Not Adding Into Totals Of Aging - 7 Buckets - By Salesperson/Agent Report (Doc ID 1460231.1)

Last updated on FEBRUARY 21, 2019

Applies to:

Oracle Receivables - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

Aging - 7 Buckets  - By Salesperson/Agent shows the wrong amount for grand total. Grand total is made up of the individual customer's outstanding amount which does not include credits (Total Payments and Credit Memos).

Currently, credits are shown separately but sales credits should be part of the individual outstanding amount.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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