Unable Enter Negative Quantity and Negative Claimed Amount on The Resale Chargeback Screen In Trade Management

(Doc ID 1460288.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Trade Management - Version 12.0.6 to 12.2 [Release 12.0 to 12.2]
Information in this document applies to any platform.

Symptoms

Create a Resale Chargeback Record with negative values in the Quantity and Amount field.

When you have to process desputed lines then the System does not allow for the record to be saved from the form. It will accept the lines record to be saved if the Quantity / Amount is updated to a positive number.

This occurs even when the Resale Transfer Type is Return.

Cause

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