R12: OIE: When Attempting To View a Resent Expense Report Approval Notification, An "Unexpected error" Occurs. The Error Stack Trace Shows: ORA-06512: At "APPS.AP_WEB_AME_PKG", Line 828 (Doc ID 1460471.1)

Last updated on SEPTEMBER 09, 2016

Applies to:

Oracle Internet Expenses - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When attempting to view a resent approval notification, an "Unexpected error" occurs. The error stack trace is shown below:

Error message
Error Page
Exception Details.
oracle.apps.fnd.framework.OAException: java.sql.SQLException: ORA-20001:
ORA-06512: at "APPS.APP_EXCEPTION", line 72
ORA-06512: at "APPS.AP_WEB_AME_PKG", line 828
ORA-06512: at line 1
at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(OAException.java:996)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:211)
...
## Detail 0 ##
java.sql.SQLException: ORA-20001:
ORA-06512: at "APPS.APP_EXCEPTION", line 72
ORA-06512: at "APPS.AP_WEB_AME_PKG", line 828
ORA-06512: at line 1
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:439)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:395)

Steps to reproduce
1. Submit iExpense
2. Review notification to manager... this is OK
3. Wait for approval to timeout
4. Notification resent to manager in step 2 -> review notification, get the error message

Cause

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