Life Event Not Closed When Date Type Set as "WHEN ELECTIONS ARE MADE" for Plan Not In Program (PNP) (Doc ID 1460839.1)

Last updated on JANUARY 13, 2017

Applies to:

Oracle Advanced Benefits - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.

Symptoms

 When enrollment requirements for a Plan not in program has the date type as "when elections are made" and the user process the life event and makes election into the Plan not in program (miscellaneous form), this 
brings up a pop up message to close the enrollment. However when the user clicks on "yes", and when we view the person life events form the life event is not closed.

 

Cause

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