Paid Predelinquent Transactions are Still Included in Dunning Letters (Doc ID 1461032.1)

Last updated on JUNE 06, 2016

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When pre-delinquent transaction is paid, the transaction is still included in the dunning letters even after scoring engine has been run.

Steps to Reproduce:
1. Create transaction with due date = today.
2. Run seeded engine 11 : Pre-Delinquency Status Determination  
3. Pay transaction.
4. Run seeded engine 11 : Pre-Delinquency Status Determination  
5. The field  DUNN_YN still shows Y.

When doing same test with delinquent transaction and Delinquency Status Determination Scoring Engine , the field  DUNN_YN is changed to N.

The same is expected for seeded engine 11 : Pre-Delinquency Status Determination 

Cause

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