Creating Refund from Receipt forms gives Error No Bank Charges/tolerance Limit Found

(Doc ID 1461860.1)

Last updated on FEBRUARY 09, 2018

Applies to:

Oracle Receivables - Version 12.1.1 and later
Information in this document applies to any platform.
APXSUDBC : Bank Charges Calculations

Symptoms

Briefly describe the symptoms of the problem. Remember to delete any customer specific information

When attempting to create Refund on a Receipt the following error occurs.

ERROR
-----------------------
Error No bank charges/tolerance limit found.

Responsibility: Receivables Manager
Navigation: Receipts > Receipts > Create a Receipt and save
Click on apply and apply to Refund
Give payment method in refund attributes
Click apply and save

Changes

Cause

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