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FSTP: Locator KFF On Html Debrief Displays Project ID And Task ID Instead Of Project Number And Task Number (Doc ID 1462686.1)

Last updated on NOVEMBER 25, 2020

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
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in HTML debrief, the locator field displays the standard 5 segments as this is a key flexfield. The last 2 segments should display Projectnumber and Tasknumber (as they do in all forms). Yet in HTML debrief, these last two segments show project_id and task_id (from projects).

EXPECTED BEHAVIOR
-----------------------
Expect HTML debrief to also show projectnumber and tasknumber for the locator flexfield segments

STEPS
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The issue can be reproduced at will with the following steps:
1. Create an SR with task and debrief
2. In HTML Debrief, enter a material usage line, using an item/subinventory that requires a locator
3. Pick the locator from the lov and notice the last two segments display the id values instead of the userfriendly values.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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