My Oracle Support Banner

Operating Unit Cannot Be Selected For The Preventive Maintenance Concurrent Programs (Doc ID 1463030.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.
***Checked for relevance on 23-Feb-2015***

Symptoms

On : 12.1.3 version, Preventive Maintenance

ACTUAL BEHAVIOR
---------------
When running the Preventive Maintenance Generate Service Requests and Tasks concurrent program, the operating unit cannot be selected, it is grey out.

EXPECTED BEHAVIOR
-----------------------
To be able to select the operating unit .

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Preventive Maintenance Responsibility.
2. Reports and Programs > Preventive Maintenance Generate Service Requests and Tasks
3. Operating Unit is grey out.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.