Operating Unit Cannot Be Selected For The Preventive Maintenance Concurrent Programs (Doc ID 1463030.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.
***Checked for relevance on 23-Feb-2015***

Symptoms

On : 12.1.3 version, Preventive Maintenance

ACTUAL BEHAVIOR
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When running the Preventive Maintenance Generate Service Requests and Tasks concurrent program, the operating unit cannot be selected, it is grey out.

EXPECTED BEHAVIOR
-----------------------
To be able to select the operating unit .

STEPS
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The issue can be reproduced at will with the following steps:
1. Preventive Maintenance Responsibility.
2. Reports and Programs > Preventive Maintenance Generate Service Requests and Tasks
3. Operating Unit is grey out.

Cause

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