GLXIQACC: Attempt To Review Journal Detail Via Account Inquiry Form Shows Poor Performance After Upgrade From Release 11.5.10.2 to 12.1.3

(Doc ID 1463084.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Oracle General Ledger - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

After instance upgrades from Release 11.5.10.2 to Release 12.1.3:

  1. You select the General Ledger responsibility
  2. You navigate to the 'Account Inquiry' form as: N/Inquiry > Account
  3. You enter the required parameter
  4. You select the 'Show Journal Details' button:
  5. It takes minutes to get the information displayed, when it took seconds prior upgrade

Changes

Upgrade from Release 11.5.10.2 to  Release 12.1.3

Cause

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