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Cannot Update or Add Certain Addresses in HR Self Service (Doc ID 1463334.1)

Last updated on FEBRUARY 13, 2019

Applies to:

Oracle Self-Service Human Resources - Version and later
Information in this document applies to any platform.


When attempting to update address in SSHR application, the following error occurs.

The value Arapahoe for value set HR_US_GEOCODE_COUNTY occurs in more than one row in column c.county_name of table PAY_US_COUNTIES c,
pay_us_city_names a, pay_us_states s, pay_us_zip_codes z and duplicate values are not allowed. Please choose a different value or contact your System Administrator.

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Login in application
2. Select Employee Self-Service responsibility
3. Personal Information
4. Try to update address.



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