Cannot Update Or Add Certain Addresses In HR Self Service

(Doc ID 1463334.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Self-Service Human Resources - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to update address in SSHR application, the following error occurs.

The value Arapahoe for value set HR_US_GEOCODE_COUNTY occurs in more than one row in column c.county_name of table PAY_US_COUNTIES c,
pay_us_city_names a, pay_us_states s, pay_us_zip_codes z and duplicate values are not allowed. Please choose a different value or contact your System Administrator.



Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Login in application
2. Select Employee Self-Service responsibility
3. Personal Information
4. Try to update address.

 

Cause

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