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OTM Transmission To Oracle AP Is Failing with the following error: ORA-00001: unique constraint (AP.AP_INVOICES_INTERFACE_U1) violated (Doc ID 1464108.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 6.1.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to send invoice data from OTM, the BPEL process is not able to update Oracle AP and is not receiving transmission back and the following issue occurs:

Steps:
1. Voucher invoice is sent using External System from OTM.
2. Middleware which is BPEL works as communicator and transmits invoice information to Oracle AP.
3. Oracle invoice AP interface table is populated with OTM invoice data
4. BPEL should then receive acknowledgement that the transmission is successful.
5. OTM transmission status is updated accordingly.

However during step number 4 the transmission errors out and th AP_INVOICE table is not upldated correctly.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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