Workflow Not Starting Automatically After Creating Item Using Excel

(Doc ID 1464175.1)

Last updated on APRIL 22, 2018

Applies to:

Oracle Product Hub - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
When creating items using excel upload or import workbench, New Item Request(NIR) workflow is not starting automatically.
The NIR goes to approval phase, but workflow is not started. Users need to go to the NIR manually, and click on Start Workflow button.

Expected Behavior

When creating items using excel upload or import workbench, New Item Request(NIR) workflow should be start automatically.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms